THE WORKROOM / SUPPORT
Support
Help with Muster on the web, on your computer and in the MusterMobile iPhone app. Write to us any time; a person reads every message.
Pair the iPhone app with your computer
- Install and open Muster on your Mac, Windows or Linux computer.
- On the computer, open Settings → Companion, turn the companion on and choose Start pairing.
- In MusterMobile, choose Pair with your computer, then Scan QR Code and scan the code on the computer. Without a camera, pick the computer from the list or type its address and six-digit code.
- Keep the phone and computer on the same trusted network, or sign both into the same Tailscale network and enter the computer's
.ts.netname.
Look around without a computer
On the welcome screen choose Skip for now, then Try a demo. The demo shows sample teammates stored in the app, with a Demo — not connected banner. Nothing is sent, and sending and approvals are off. Choose Exit demo to leave.
Account, notifications and unpairing
- Sign in or out. Open Settings in the app (the avatar at the top of your chats, or Settings on the not-connected screen) and use the Muster account section. Signing in is optional; pairing works without it.
- Notifications. Turn them on in Settings. Alerts arrive while the app is connected to your computer.
- Unpair. Choose Unpair this phone in Settings, and remove the device on the computer under Settings → Companion to revoke it there too.
Privacy and deleting your account
Read the privacy policy for what Muster stores and where. You can delete your hosted account in the Muster app at muster.today/app under Settings → General → Delete account, or email us and we will do it for you.
More help
The documentation covers setup, engines, approvals and automation. Ideas and bug reports are welcome on the feedback board.